tjbet Privacy Policy — Your Information Is Our Responsibility

1 Introduction and Scope

tjbet ("we", "us", or "the platform") operates an online entertainment and gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how tjbet collects, stores, uses, discloses, and protects your personal information.

By using our website tjbet.cam to register an account, play games, or use any of our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with these terms, please do not use our platform.

tjbet reserves the right to change this Policy. In the event of changes, we will publish the updated version on the website with a revision date, and for significant changes you may be notified by email or via a notice on the platform. This Policy applies only to individuals aged 21 or older, as our services are intended for adults only.

2 What Information We Collect

tjbet collects the following types of information in order to provide its services properly:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Password (stored in encrypted form)
• National ID number or passport number (where verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Bank account details (for processing deposits and withdrawals)
• Transaction history and amounts
• Visa or Mastercard card details (where applicable, in compliance with PCI-DSS security protocols)

2.3 Technical and Device Information

• IP address and device identifier
• Browser type and version
• Operating system
• Cookies and session data
• Logs of your activity on our platform

2.4 Gaming Activity Information

• Bet placement and outcome history
• Duration and type of gameplay
• Records of bonus and promotion use
• VIP level and rewards information

3 How We Use Your Information

tjbet uses your personal information only for specific, legitimate, and lawful purposes. We process your information for the following reasons:

• Account management: Registering, verifying, and ensuring the proper operation of your tjbet account.
• Service delivery: Providing access to games, processing deposits and withdrawals, and delivering overall platform services.
• Security and fraud prevention: Detecting suspicious activity, ensuring account security, and preventing financial fraud.
• Legal compliance: Maintaining records required by applicable laws and regulations.
• Customer support: Resolving your issues and providing 24/7 live chat support.
• Platform improvement: Analysing user experience to improve the quality of our services.
• Responsible gaming: Monitoring your gaming behaviour and taking protective measures where necessary.
• Communications: Sending relevant updates, policy changes, or promotional information (with your consent only).

4 Information Storage and Security

tjbet applies industry-standard technical and organisational measures to keep your personal information secure.

4.1 Technical Security Measures

• Your information is kept secure in transit using SSL (Secure Sockets Layer) encryption technology.
• All financial information is stored using high-level encryption methods.
• Passwords are never stored directly — they are kept only as strong hashes.
• Access controls ensure that only authorised staff can view sensitive information.
• Regular security audits and vulnerability assessments are carried out.

4.2 Data Retention Period

We retain your information for as long as your account is active and as long as necessary to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.

5 Sharing Information with Third Parties

tjbet does not sell or rent your personal information. We may share your information with specific third parties in the limited circumstances described below:

• Payment processors: Authorised payment providers including bKash, Nagad, Rocket, and Upay will receive the information necessary to complete transactions.
• Technology service providers: Trusted partner organisations for server hosting, data analytics, and cybersecurity services.
• Legal authorities: Information may be disclosed to relevant authorities where required by legal obligation, court order, or investigation.
• Fraud prevention services: Specialist verification organisations to ensure account and financial security.

All third parties operate under strict confidentiality agreements and are not permitted to use your information beyond their designated purpose.

6 Cookies and Tracking Technologies

tjbet uses cookies and similar technologies to improve the functionality of our platform and to personalise your experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure the core functions of the platform.
• Functional cookies: Used to remember your preferences such as language and display settings.
• Analytics cookies: Used to analyse user behaviour and improve our services (without personal identification).
• Security cookies: Used to detect and prevent fraudulent activity.

6.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain key functions of the platform.

7 Your Data Protection Rights

tjbet believes you should have full control over your personal information. Your rights are described below:

To exercise any of these rights, please contact us. We will respond to your request as soon as possible and within the timeframe set by law.

8 Protection of Minors

tjbet firmly states that our platform is intended only for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. Age verification steps are included in the registration process.

If any minor's information is found in our system, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please contact us.

9 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that the standard of data protection is at least equal to or higher than the level described in this Policy.

We maintain the necessary agreements and security measures to ensure adequate data protection in the countries to which we may transfer information.

10 Policy Changes and Updates

tjbet reserves the right to review and update this Privacy Policy at any time. If there are any significant changes, we will notify you in the following ways:

• Publishing the updated policy on the website with a revision date.
• Sending a notification of changes to your registered email address.
• Displaying a notification message when you log in to the platform.

If you continue to use our platform after changes have been made, you will be considered to have accepted the terms of the new policy. We therefore recommend that you review this page from time to time.